Terms of Service

Effective Date: 01 Dec 2025

These Terms of Service ("Terms") govern your access to and use of our website, license management portal, server software, and client applications (mobile, desktop, and web) (collectively, the "Services"). By registering, purchasing a license, or using the Services, you agree to these Terms.

1. Definitions

Company – The entity providing the Services.
VIPRIME d.o.o.
[email protected]
VAT SI88182886
User – Any individual or legal entity using the Services.
Consumer – A User acting outside their trade, business, or profession (B2C).
Business User – A User acting in the course of trade, business, or profession (B2B).
Server Software – Licensed software installed and hosted by the User on their own hardware or network.
Client Software – Free applications provided to access or interact with the Server Software.
License – A paid right to use the Server Software under these Terms.

2. Scope of Services

We provide:

A web-based license management and customer portal
Paid licenses for self-hosted server software
Free client applications for supported platforms

We do not host, operate, monitor, or control User servers, networks, or data.

Demo or test servers are provided solely for evaluation and demonstration purposes, may be changed or discontinued at any time, may contain limited or fictitious data, and are provided without any guarantees or service commitments.

3. License Grant

Subject to these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable, revocable, subscription-based license to install and use the Server Software.

Licenses are offered:

On a monthly or yearly subscription basis, depending on the product
Based on the number of purchased seats, where applicable
As addons, to extend functionality of the service

Licenses are tied to a specific hardware identifier (Hardware ID). If the server hardware or environment changes, reactivation may be required. We may limit the number of reactivations to prevent abuse.

You may not:

Resell, sublicense, or distribute the Server Software unless explicitly permitted
Share licenses or exceed purchased seat limits
Circumvent license enforcement or technical protections
Use the software for unlawful purposes

4. Client Software

Client Software for ioxcom (iOS, Android, Windows, Linux and MacOS) is provided free of charge and may be updated or modified at any time. We do not guarantee compatibility with all systems or uninterrupted availability.

5. User Responsibilities

You are solely responsible for:

Your servers, infrastructure, security, and backups
All data processed, stored, or transmitted through your server
Compliance with applicable laws and regulations

You must not use the Services to:

Violate any law or third-party rights
Distribute malware or harmful code
Interfere with or disrupt our systems

6. Accounts and Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and all activity under your account. Account on ioxsoft.net will be mainly used for license managment.

7. Fees and Payments

License fees are charged in advance on a monthly or yearly basis, depending on the selected product and plan. Seat-based licenses are billed according to the number of seats purchased.

A full-featured trial may be available prior to purchase, allowing evaluation of the Server Software before buying a license.

Refunds:
If no license has been generated or activated, you may request a refund within fourteen (14) days of purchase
Once a license has been generated, activated, or used, fees are non-refundable, except where mandatory consumer protection laws apply

Failure to pay may result in suspension or termination of the license.

We may change pricing, subscription terms, or license structures prospectively with notice.

Special license fees/payment terms can be made between Company and Consumer/Business user.

8. Intellectual Property

All rights, title, and interest in the Services, software, and related materials remain with the Company. No rights are granted except as expressly stated in these Terms.

9. Availability and Changes

We will use commercially reasonable efforts to maintain the availability of the Services and minimize interruptions.

However, we do not guarantee uninterrupted or error-free operation. The Services may be temporarily unavailable due to maintenance, updates, technical issues, or factors beyond our reasonable control.

We may modify, suspend, or discontinue any part of the Services at any time.

10. Disclaimer of Warranties

To the maximum extent permitted by law, the Services are provided "as is" and "as available" without warranties of any kind, express or implied.

Nothing in these Terms limits or excludes statutory rights that cannot be waived under applicable consumer protection laws.

11. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, consequential, or special damages, including loss of data, profits, or business.

For Business Users, total liability shall not exceed the amount paid for the license in the twelve (12) months preceding the claim.

For Consumers, liability limitations apply only to the extent permitted by applicable consumer protection laws.

12. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, or expenses arising from your use of the Services, your server operations, or your violation of these Terms.

13. Termination

We may suspend or terminate your account or license if you breach these Terms or fail to pay applicable fees.

Upon termination or expiration of a subscription:

Your right to use the Server Software ends
License activation may be disabled
You must cease all use of the Server Software

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Slovenia and applicable European Union law, without regard to conflict of law principles.

15. Changes to Terms

We may update these Terms from time to time. We will provide reasonable notice of material changes.

For subscription-based licenses:

Updated Terms apply from their stated effective date
Material changes apply at the next subscription renewal
Consumers may terminate the subscription if they do not agree with material changes, in accordance with applicable law

Continued use of the Services after the effective date constitutes acceptance of the updated Terms.

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